(Note: this form requires that you login with your PennKey to verify your identity.) If you are still unable to access your account, submit an MFA reset request at. Please review the instructions below first.

Locked out of your account due to MFA problems? General instructions on setting up and using two-step in Microsoft 365. View Instructions for the Microsoft Authenticator appĪll students are required to setup more than one verification method (with the Authenticator app as your default method). And if you travel, you won’t incur roaming fees when you use it. Once the app is installed on your mobile phone, it’s just one click instead of typing in a 6-digit code. The Microsoft Authenticator app is the easiest verification method to use. With MFA, after logging in with your Microsoft 365 email and password - you’ll be prompted to verify your identity-the second step-using a device in your possession, such as a mobile phone.

ITS Online » Email, Calendar & MS Office » Office 365 Lawkey Two Step Verification Microsoft 365 (LawKey) Multi-Factor Authentication (MFA)Īll faculty, staff, and students are required to setup MFA for their LawKey/Microsoft 365 Account.īy setting up Multi-Factor authentication, you add an extra layer of security to your Microsoft 365 (aka LawKey) account.

Microsoft authenticator app new phone